Frequently Asked Questions
A. A broken tube has left glass in the chamber. As the rotor spins it gets pulverized into a grayish white powder in the chamber. Wash the buckets and clean the chamber thoroughly.
A. The vacuum level is not below 750 microns.
A. Check the back of the instrument to see if the zonal plug is installed.
A. There is a small hole drilled to the right of the door latch. Straighten a paperclip and push it through the hole while gently pulling back on the door latch. This will defeat the door interlock mechanism and allow you to open the lid. BE CAREFUL, THE ROTOR WILL CONTINUE TO SPIN FOR QUITE SOME TIME AFTER A POWER FAILURE, WAIT FOR IT TO COME TO A COMPLETE STOP BEFORE TRYING TO REMOVE YOUR SAMPLES!